So....The freezer (5.0 Cubic Foot White Chest Freezer) was sent quickly and item was received by me after five days in transit vie FedEx. I was present and took the package directly from the delivery driver. There was no apparent visible damage to the external surfaces of the heavy cardboard packaging. I took the item into our garage and carefully removed the packaging.I was dismayed and disappointed to immediately note that the some styrofoam packaging inserts on the right rear corner fell away (broken) as the box was lifted up off of the package base. Inspection revealed the damage on the right rear corner that is shown in the three attached photos.So, I carefully inspected the whole appliance and was somewhat relieved to see no additional damage. My guess is that the item was 'dropped' on that right rear corner that was dented and bent. Since there was no apparent damage to the external packaging (I checked it out very carefully prior to opening) I assume that the item was damaged as it was packaged or possibly before it was packaged.I noticed that the removeable grill over the end compartment on the right side (with the compressor and motor) was bulging out - it turned out that some of the screws were stripped, probably because of the damage to the rear right corner. I removed the grill and inspected the item completely to make certain that none of the actual refrigeration components had sustained any damage, as it was noted that the refrigerant used is flammable - didn't want any of that getting loose inside the house. I did not see any apparent internal damage. I was able to reform the bent damaged area so that the wrinkled metal was not as apparent and also to flatten the grill piece. Re-attached the grill with some larger screws and left freezer upright for about six hours before I powered it up to test whether or not it would actually work.It did, and within about 1.5 hours on setting #4, it had cooled down to just above zero degrees (F).It has been filled with frozen goods to about two-thirds full and has needed to be on setting #6 to maintain an internal temperature of just below zero (F). The freezer is inside our garage where the temperature has ranged from 55 to 72 degrees (F). It has one basket that is suspended just below the lid.The only other thing that I would gripe about is that way the under-carriage is configured makes no sense to me. On the compressor (right side) there are two small rollers aligned so that the freezer would move easily side to side - (Not front to back). On the left side there are adjustable feet (that screw up or down) so that the unit may be leveled somewhat.The freezer seems to be in good working order otherwise - time will tell. The green lamp illuminates when the compressor is running to make things cold, but other than that, it is not lit, so unless the unit is actually trying to get cold, there is no other external indication that the unit is powered up.I would have awarded five stars if the unit had not been received in 'damaged condition'- and it is my firm opinion that the damage was not the result of mishandling by FedEx. I think it was packaged that way.Holds a lot of frozen foods. A lot bigger than expected. No problem for me. But measures the area it's going to placed in to make sure it fits. Works great.Love how much it stores in such a small amount of space :) Perfect for our tiny garage.Freezer arrived very quickly. However, it was delivered damaged with a large dent in front by the controls. It's unfortunate when you pay a high price for a product, you would expect to have a product that is not damaged. Cooled quite quickly and seems to be working good so far, but it's only been 1 day. Will update more after some time.The delivery was prompt and the freezer looks terrifiic. I have a huge family and needed someExtra freezer space. The storage was much bigger than I expected. There was a slight dent in the frontBut the company responded responded immediately and rectified the problem.Old freezer quit freezing so I needed one for a small space in my home. This worked out fine.I'll give you some points up front to answer questions, based on what I was delivered:- Sticker on the back (photo included) says 115 volts at 1 amp. Volts x Amps makes it a 115 watt freezer. I'm sure it's higher at compressor start.- The cord is 4 feet 9 inches. It's on the right front so if your outlet is to the left, you'll be short half the circumference of the unit.- I got 2 baskets, not 1. I like it, but if you are loading the bottom, you'll need a table to set the extra basket on so you can get to the bottom. Baskets are reading closer to 20 degrees than 0 at the bottom. Probably good for ice cream though!- My initial setting is having the dial set just below 4 (the mid-point). My box arrived with a few holes in it. Opening the box, there were multiple Styrofoam inserts to keep at least an inch from the outside box. None of the punctures damaged the freezer. The user guide said to wait 4 hours and keep the unit upright. Based on the dirt and grime on the package my freezer spent a lot of time on the side. I waited 12 hours with the unit upright before operations. Plugged in and ran overnight: Quiet, with a clunk noise (not overly loud) when the compressor turns on and off. Otherwise I can't hear it running. There is a green light on the front that will light up when the unit is actively cooling. Multiple thermometers showed this to cool to around 0 to -1 degrees F.My personal recommendation: Make sure to leave enough airflow around the unit, especially when first using and also if you add a bunch of non-frozen foods. The unit itself can heat up, trying to displace the warm from the cold. I used a fan to help circulate air around the freezer in these conditions and it seemed to make a big difference.As said in headline, I am impressed with how quiet it is even when cycling on and off. Everything else is as one should expect. The only reason to not rate it a 5 is the unreasonably short power cord. Instructions say to not use extension cords and to have an electrician install a longer cord. Now let me see, what does an electrician cost these days compared to charging me a couple dollars more for an additional 4-6 feet of power cord on the new unit? Amazingly short-sighted, dissatisfying, and customer unfriendly.